The Federal Competition and Consumer Protection Commission (FCCPC) has warned Electricity Distribution Companies (DisCos) to bill consumers per hour amid shortage of power supply in the country, IgbereTV reports
In a statement released on its Twitter account on Tuesday, FCCPC told DisCos to be mindful of their commitments and respect consumers’ rights, as complains piled up against the private companies operating the distributing companies.
According to NERC in December 2021, the regulator said complaints against the DisCos rose to 478,415 in the first six months of last year.
With the national grid already collapsed twice this year, the power supply has been erratic. And the FCCPC took to the microblogging site to remind the DisCos of “Electricity Consumer Right.”
The statement reads, ‘’During this period of severe electricity shortages and palpable customer dissatisfaction, DisCos must be mindful of their commitments and respect consumers’ rights
