IgbereTV reports that the Central Bank of Nigeria (CBN) has disclosed that it has so far returned N60 billion excessive charges recovered from erring deposit money banks to customers.
The disclosure was made by the CBN director of corporate communications, Isaac Okoroafor, at a two-day customer’s sensitisation forum in Owerri, the Imo state capital on Thursday, February 20.
The CBN has urged bank customers to report all cases of suspected illegal or excessive charges they feel their banks might have imposed on them.
He said the amount was recovered following complaints by 13,000 customers over excess and illegal charges on their accounts by banks. The CBN official stated that erring banks were faced with various penalties for their infractions.
He urged bank customers to report all cases of suspected illegal or excessive charges they feel their banks might have imposed on them.